Privacy Policy
We are committed to protecting your privacy at MS Air Inc. We will not
collect any personal information from you that you do not volunteer,
and we are the sole owner of all information collected on this site.
We do not sell, share, or rent this information to others in any way
that we have not mentioned in this statement.
Registration
In order to process your orders placed on this website, you must first complete
the registration form. During registration, you will be required to provide your
contact information, which includes your name, e-mail address, telephone number
and street address. This information is used to provide you with important MSAirOnline.com
services such as automated order status updates via e-mail.
Information Collection and Use
MSAirOnline.com ("Us" or "We") is the sole owner of information collected on this
site to purchase most products and services from MSAirOnline.com. We will not sell,
share, or rent this information to any third parties, except as outlined in this
policy. We collect information from our customers to process orders and better
serve customers with pertinent information, such as order confirmations, order status
updates, and to provide you with information on products and services that are available
from us or parties associated with us. We also use gathered information to better
understand the shopping habits of individual customers or groups of our customers.
Information collected includes name, shipping address, billing address, telephone
number, e-mail address, and payment information. We also require you to submit a
username and password of your choice for your future access to your account information.
We strongly suggest not shating your MS Air ID and password with anyone. If you
choose to receive newsletters, surveys, or special promotions, your contact information
will be used for the delivery of these items. However, if you elect not to receive
newsletters, surveys, or special promotions, we may still periodically send other
transactional communications to you that contain customer relationship information.
This includes, for example, informational emails regarding changes in our policies,
changes in our methods of conducting business, or requesting that you review the
information we have on file for you or the options that you have previously selected
regarding your transactions with us. We may gather your contact information through
third party marketing services. This privacy agreement does not apply to information
received from these sources.
For certain services, it may be necessare for MS Air Online to share contact information
with select third party business partners in order to provide our customers with
these services. In these cases, we collect certain information from customers to
send to the third party service providers in order to provide these services. Any
information that we provide to third party service providers with your consent is
owned by that service provider, and it may use your information for service approval,
activation, upgrade and for other purposes that it requires. You should consult the
privacy policies of the respective third party service providers, since this Privacy
Policy does not cover the use of your information in these limited circumstances.
Order
Most of the information collected in the registration process will be used to process
orders. During the order process, you will have to provide financial information
such as your credit card number and expiration date. This information is used for
billing purposes and to fulfill your order. If we have trouble processing an order,
we will use this contact information to get in touch with you. To properly process
your credit card information, we must share your personal and financial information
with the merchant bank for authorization and approval. This process is protected by
an enhanced security system.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement,
and gather broad demographic information for aggregate use.
We may employ third party companies to perform functions on our behalf. These
functions may include order fulfillment, package delivery, marketing assistance,
postal and e-mail delivery, customer service, data analysis, and credit processing.
The third parties we contract for these purposes have limited access to your personal
information and may not use it for other purposes.
Be aware that when you volunteer information or create a public profile in the
course of your participation in our community features such as forums, user opinions
and reviews, chat rooms, photo sharing or other forms of public communication and
interaction, you are also agreeing to allow certain aspects of your personally
identifiable information to be made public. This includes your screen name, any
address or personal information or images that you add to your signature or otherwise
post to the public, and any content of any such post.
Links
This website contains links to other sites. Please be aware that MSAirOnline.com
is not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of
each and every website that collects personally identifiable information. This
privacy statement applies only to information collected by this website.
Security
MSAirOnline.com takes precautions to protect its customers' information. When you
submit personal information via the website, we follow policies and procedures
designed to protect your information both online and offline, examples of which
are as described below.
When our registration/order form asks you to enter personal information (such as your
credit card number), that information is encrypted and is protected with the best
encryption software currently available in the industry, SSL.
Updating Personal Information
Customers may change or review their stored account information such as street
address or e-mail address through our website by visiting our My Stuff section.
You must have your username and password in order to access your account. In the
event you forget both your username and password, please contact our customer
service department for assistance.
Notification of Changes
This Privacy Policy and other policies posted on the MSAirOnline.com website are
subject to change at anytime without prior notice.